A voucher can have one of the following status in our system:

  • received - voucher has been received and is in internal queue, waiting to be processed
  • processing - voucher is being processed
  • processing_failed - the processing of the voucher failed. We are looking at this internally, and will ensure this voucher is processed correctly. You do not need to do anything other than wait.
  • processed_successfully - the voucher is done
  • hdr_processing - the voucher is being validated
  • integration_processing - the voucher is being sent to the chosen integration, if any
  • integration_processing_failed  - sending the voucher to the chosen integration failed. We will not do any further actions on this.
  • integration_processing_failed_internal_error - send the voucher to the chosen integration failed due to an internal error. We will look into this. You do not need to do anything other than wait.
  • integration_processed_successfully - the voucher has been sent to the chosen integration.